LG is voluntarily recalling approximately 457,000 units of their top-loading washing machines due to the risk of injury.  According to the company, “an unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use.”  This can cause property damage and may also pose a risk of injury to consumers.

Product Information:

  • Manufacturing Company: LG Electronics Inc., of South Korea
  • Product Name: Top-Loading Washing Machines
  • Brands of Recalled Products: Three LG and three Kenmore Elite Brand top-loading washing machines
  • Units: About 457,000
  • Dates Manufactured: Between February 2010 and November 2011
  • Color: Beige, white and graphite steel
  • Places Sold: at:
    • LG models- sold at Best Buy, Home Depot, Kmart, Sears and local retailers nationwide
    • Kenmore Elite models- sold at Kmart and Sears
  • Dates Sold: From April 2010 to December 2012
  • Price of Product: Between $899 and $1,099

For the model number and serial numbers of the recalled washing machines, click here

Injuries to Date:

  • To date, there have been 343 reports of washing machines vibrating excessively
  • There have been at least 187 reports of minor property damage
  • There has been one reported minor injury

Free In-Home Repair:

If you or a loved one has purchased any of the aforementioned washing machines and observed their recalled washing machine shaking excessively, it is important to stop using it immediately.  Furthermore, you should contact LG or Sears for a free in-home repair of the machine.

Additional Information:

For information on the washing machine recall, consumers can contact either LG or Kenmore.  For LG inquiries, call (855) 400-4639 or visit their website and click on Public Notices.  For inquiries regarding Kenmore or LG washing machines purchased at Sears or Kmart, call (888) 812-2935.  You may also contact The U.S. Consumer Product Safety Commission (CPSC) by calling (800) 638-2772 or visiting their website.

What to Do if You Have Been Affected by a Recalled Product

If you or a loved one has become injured as a result of these washing machines, you may be entitled to compensation.  It would be beneficial to speak to an attorney specializing in products liability.